Logistics Coordinator

YOUR ROLE

Do you have the eye of a bold eagle, the concentration of a hunting lioness, the social skills to work and communicate with a team? Well, you may be the Logistics Coordinator we are looking for. Your mission will be to assist with processing or processing Inbound or Outbound shipments. Responsible for documentation and preparation of documents, or document receipt; timely clearance of shipments or traffic coordination to correctly process shipments. Model and act in accordance with our guiding principles and core values.

WHAT ARE YOU GOING TO DO?

• Receive, review and process documentation for an assigned base of accounts, and process documents through the system.
• Interface with other CEVA systems to provide updates and communications for internal and external customers to produce timely and compliant transactions.
• Obtain release and other government agency releases as appropriate, arranging receiving or delivery, and ensuring invoicing for services is completed accurately and within the timeframe consistent with the account and company policy.
• Process other duties required for compliant release and timely delivery and receipt of shipments after release including but not limited to OGA release, cargo delivery set-up, and client invoicing.
• Serve as single point of coordination between customers (internal and external), U.S. Customs and Border protection and other government agencies to ensure service commitments are achieved and maintained in accordance with client and company objectives.
• Perform initial reviews and advise supervisor of any problems or irregularities discovered within assigned transactions.
• Provide excellent and timely customer service by proactively informing clients of the status of their shipments using judgment and knowledge, referring more technical questions to the team leader or licensed broker for response.
• Coordinate the release of goods from the carrier or governmental agency examinations that may be required.
• Ensure customer profile information is entered and updated in the appropriate company system for any customers; prepares quotations, letters, and communications as directed.
• Manage pre-alerts daily to determine whether freight is arriving as expected and ocean documents are received within time standard specified.
• Actively pursue a better understanding of the process through self-study, as well as courses and seminars presented by approved sources.
• Improve understanding and knowledge of the established system, in both its basic and advanced features.
• Perform Import/Export Specialist I responsibilities, when needed.
• Perform other duties as assigned.

WHAT ARE WE LOOKING FOR?

• Ability to add, subtract, multiply and divide using units of U.S. currency, weights and volume and distance measurements.
• PC literate. Basic proficiency in Microsoft Office, internet, web-based and job specific software applications.
• Accurate typing skills and/or data entry skills.
• Capable of communicating and interacting effectively with multi-functional and diverse backgrounds.
• Responds promptly and professionally to customer needs. Identifies and resolves problems in a timely manner.
• Ability to read, comprehend and write basic correspondence. Ability to gather and analyze documents skillfully. 
• Capable of coordinating communication across groups.  Ability to raise potential concerns or customer requirements.
• Effectively present information one-on-one or in small group situations.
• Balances team and individual responsibilities and exhibits objectivity and openness to others’ views.
• Follows policies and procedures and ability to understand laws, rules and regulations in areas of assignment.
• Must be able to read, write and speak English fluently.

Minimum:

• High School Diploma or GED.
• Minimum 1 to 3 years related experience.
• Professional certification may be required in some areas.

Preferred:

• Associates Degree.

Travel:  None   

WHAT DO WE HAVE TO OFFER?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.

Our Organization is an equal opportunity employer. It is company policy that there shall be no discrimination against any employee or applicant on the basis of race, color, creed, ancestry, ethnic origin, gender, sexual orientation, marital status, family status, disability and/or age (as prescribed by law). Applicants requiring accommodation are asked to make their needs known in advance. 

Please note:  Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.