IT Business Analyst - IT Ground & Rail CoE Implementations

YOUR ROLE

This role is the responsible for the Implementation of Matrix Supply Chain Platform (SCM/TMS/FSS) solutions within the IT Ground & Rail CoE, Implementations will be responsible of capturing business requirements, create use cases and functional specifications and the configuration and implementation of solutions in order to contribute to a first-class IT Management Service for our operations – under leadership of a more senior expert.

WHAT ARE YOU GOING TO DO?

• Works with Solutions Owners, Solutions Analysts, Business Owners and Customers to translate requirements into solutions to meet business needs.
• Responsible of the implementation of Matrix platform solutions for our Ground customers globally.
• Develops detailed designs based on documented requirements on product services and enhancements. 
• Perform configuration based on documented requirements
• Produces detailed business requirements, use cases and functional specifications for our IT Ground & Rail Services or Domestic Transportation customers.
• Ensures that goals and objectives are met within time, scope and resource requirements.
• Develops a specific understanding of the business processes and flows specific to the task to enable the analysis of business requirements and the development of solutions/timelines for projects.
• Produces internal documentation of new implementation features in the Matrix product to add to a standard internal repository.
• Provide input for process efficiencies within the overall design
• Provide expertise to the design process as requested
• Responds to unfamiliar, undefined, unexpected, or unstable situations with the professionally prescribed standard response.
• Uses creative problem solving to determine root cause and resolve the broad range of application
• Problems, and adds the knowledge gained from issue resolution into a standard repository for future use.
• Define delivery schedules and ensure execution to plan for assigned deliverables. Lead small scale internal projects as necessary.
• Coordinate delivery across IT teams
• Demonstrates command of and applies complex tools and systems. (knowledge)
• Contributes towards technological developments within domain or technology (D&B includes Design, development, test & Deploy activities)
• Directly interact with CEVA customers as requested by leadership
• Provides experience in support of specific functions within CEVA

WHAT ARE WE LOOKING FOR?

Education and Experience:

• Associate degree or higher OR equivalent work experience in a Logistics, Finance, or IT role

Skills:  

• 2 years experience in Logistics, Finance, IT, or related roles
• Experience reviewing business requirements and translating them into actionable system requirements
• Experience managing tasks as part of a project
• Experience applying creative problem solving (CPS) to resolve issues or design solutions
• Experience analyzing large datasets
• Ability to handle multiple complex problems
• In depth knowledge of function capabilities in order to assess risk and apply quality control

Characteristics:

• Innovative – willing to iterate through new and different possible solutions to arrive at one which is successful
• Critical thinker – seeks to understand the reasons rather than just following steps
• Independent learner – able to learn-by-doing as well as through training guides/modules
• Creative problem solver
• Self-starter
• Comfortable interacting with both domestic and international colleagues and customers
• Proficient with excel, XML, SQL (or willing to learn)
• Quick learner

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us.  You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background.  We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic.  We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Please note:  Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.