Director of Operations (E-Commerce)

YOUR ROLE
Accountable for providing strategy for all aspects of multiple high-volume supply chain/logistics operations to ensure consistent high level service quality and customer satisfaction, profitability, cost efficient operations, and compliance with company policies and procedures.  Ultimately Responsible for management oversight of the delivery of services, attainment of profit objectives, business expansion, safety, quality, development of human resources, and the adherence to policy and procedure and statutory regulations.

Position may require 20% or more travel.

WHAT ARE YOU GOING TO DO?

• Lead strategy to develop, implement and monitor improvement programs in cost reduction, revenue growth, quality improvement, safety and best practices across established and new contracts
• Develop, foster and grow positive and professional relationships with executive level customers and colleagues.
• Lead and manage business case justification for capital and the deployment / allocation of existing and new assets.
• Develop and implement strategy for the start-up of new operations.
• Lead, direct and manage multiple high-volume logistics/supply chain operations within a given industry or region.
• Accountable to maximize profitability through superior customer service, effective and prompt communications and follow-up on all pending customer matters.   Full accountability for P & L of sites in area of responsibility.
• Review, analyze and present management and financial reports, budgets, expense reports and forecasts for facilities under responsibility to Senior Leadership.

WHAT ARE WE LOOKING FOR?

Education and Experience:

• High School Diploma or GED
• Bachelor’s Degree in Logistics, 3PL, Transportation or equivalent is strongly preferred (may consider relevant work experience in lieu of a degree) / Master’s Degree is preferred.
• Minimum ten to twelve years managing a large logistic operation or Warehouse/Transportation facility required.
• Minimum seven years in a leadership role required with some experience over multiple facilities required.
• Must be able to read, write and speak English fluently.

Skills:

• Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications.

• Ability to communicate and interact effectively with multi-functional and diverse backgrounds.
• Exceptional written and oral communication skills including the ability to persuade, influence, negotiate, and make formal presentations in meetings and training environments.
• Ability to manage the financial aspects of a department (purchasing, budget preparations and review, financial reporting and monitoring expenses, P & L experience) required.
• Experience leading large number facilities, geographically dispersed working to retain and grow business.
• Excellent planning, time management, collaboration, decision making, and organization skills required.
• Ability to develop short and long-range project planning and effectively communicate information to diverse work groups required.
• Experienced in project management methodologies with a focus on managing solution driven strategy plans to achieve goals required.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us.  You can stay in the same job family, find a new family to grow in (how about sales or supply chain?) or find your own path. Join CEVA for a challenging and rewarding career.

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background.  We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic.  We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Please note:  Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.