Business Implementations Manager

YOUR ROLE

We have a unique opportunity for an experienced Business Implementations Manager who will drive new business implementations whilst managing multiple strategic projects.

As the key project and work stream lead you will ensure efficiency, effectiveness, and success for internal and external implementations, you will support business development and operational account owners with potential opportunities, identifying requirements and coordinating project plans with key stakeholders to provide cost-effective and innovative solutions. 

WHAT ARE YOU GOING TO DO?

As the Business Implementations Manager, you will create clear and structured project plans, business roadmaps, process mapping approaches and gap analysis using various project management methodologies to deliver internal and external projects timely and within budget. You will communicate clear project plans and set accountabilities, escalating and identifying issues where appropriate ensuring a quick resolution.

You will minimise risks and support in the mitigation of potential issues for the day-to-day operations during the implementation and project delivery. You will support in the roll-out of customer on-boarding processes, including the set-up and use of the SOP's (standard operating procedures) and actively contributing to new products and technology innovations for the benefit of the customer and CEVA. You will coordinate with customer solutions teams ensuring resources are assigned and coordinated to complete set-up, UAT and roll-out in line with project plans allowing time for system deployment.

You will also manage, monitor, and assess completed customer implementations measuring lessons learnt, continuous improvements and best practice standards.
 

WHAT ARE WE LOOKING FOR?

To be successful in your application you will have proven experience of operational implementations and project management, ideally within an air freight or freight forwarding environment.

With demonstrable experience of building and developing client relationships, you will also have a background in delivering operational excellence and implementation projects and driving change across large teams. You will possess strong leadership and coordination skills and have a strong understanding of complex supply chain solutions.

It goes without saying that you will possess exceptional communication, engagement and influencing abilities, be an efficient and effective problem solver and have excellent presentation and report writing and analysis skills.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.

CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates  in an equal and inclusive way that is consistent with employment legislation and best practice. We aim to select the best available person for  every vacancy irrespective of age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs, sex, sexual orientation, gender reassignment and marital or civil partnership status.
Please note that candidates will be subject to the necessary right to work checks for the UK and Ireland.