Systems Operations Analyst

YOUR ROLE
Are you known for your technology skills? If so, we have an opportunity that would allow you to be the primary on-site IT point of contact with internal/external customers, sales, quality and other teams as appropriate.

WHAT ARE YOU GOING TO DO?

• Serve as the primary, on-site IT point of contact with groups, such as internal/external customer, sales, quality, and other teams as appropriate. Coverage may include 24x7 support of the operation.
• Assist with the analysis, definition and documentation of detailed specifications for new & existing applications in compliance with CEVA IT ISO methodologies.
• Assist with system maintenance, configurations, and installation of various hardware technologies & software products.
• Operate & maintain CEVA computer systems, including but not limited to PCs, printers, RF equipment, data collection devices, etc.
• Maintain IT training materials and work instructions.
• Train appropriate team(s), as required.
• Maintain prioritized IT task list and coordinate with CEVA Corporate office to ensure task resoolution occurs.
• Effectively identify and escalate IT issues as appropriate.
• Serve as SME (Subject Matter Expert) for CEVA application(s).
• Pro-actively & continuously seek to improve the highest level of service from the application(s).
• Log all appropriate IT problems in the CEVA Help Desk system for tracking and analytical purposes.
• Perform other duties, which may include operational assignments, as required.
• The above list of accountabilities is not exclusive or exhaustive and is not intended as a list of individual tasks. The role holder will be required to undertake such tasks as may reasonably be expected commensurate with the scope and grading of the role. Role profiles should be regularly reviewed to ensure they are an accurate representation of the role.

WHAT ARE WE LOOKING FOR?

• Bachelor’s degree preferred.
• Computer Operations experience is a plus
• 1+ years experience with Logistics applications (ex. Transportation, Warehousing, Cross dock, sequencing, etc).
• Knowledge of MS Project, Work, Excel, Visio, etc.
• Demonstrate successful problem solving skills.
• Ability to successfully multi-task and establish appropriate priorities.
• Ability to effectively participate as a team player
• Excellent follow-up skills.        

• Positive & professional attitude in stressful environments.
• Self-motivated.
• Interface effectively with customers or others associated with the project or assignment.
• Possess excellent verbal and written communication skills.    

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us.  You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background.  We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic.  We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Please note:  Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.