Operation Supervisor

YOUR ROLE

Do you have the eye of a bold eagle, the concentration of a hunting lioness, the social skills to work and communicate with a team? Well, you may be the Operation Supervisor we are looking for. Your mission will be to manage, coordinate and supervise all contract logistics accounts, customers and activities, to ensure operation efficiencies. Adhere to WI or SOP’s in terms of operations and billing for accounts handled. Running in LEAN to ensure productivity and quality on the desk team and operations. Promote 5s practices. Assist other departments as needed. Models and acts in accordance with our guiding principles and core values.

WHAT ARE YOU GOING TO DO?

• Coordinates and supervises all activities in the warehouse and ensures that customer orders are coordinated efficiently and ensure that operation is aligned.
• Train, coach, discipline employees. Communicate job expectations and addressing policies and procedures.
• Support and assist coordinators or clerks within the scope of customer concerns and escalations.
• Review and analyze workflow from the operations and to the billing of the handled contracts, to ensure accuracy and zero discrepancies for both parties.
• Labor allocation, as what the business/operations need daily.
• Attend daily meetings, and lead pre shift meetings with the direct team to communicate daily targets.
• Manage and review hours and PTO/vacations for direct reports.
• Lead with LEAN and 5S practices.
• Lead and involvement in a “Kaizen” or continuous improvement projects.
• Overtime or working outside working hours due to business needs.
• Perform other duties as assigned, and/or assist other departments as needed.

WHAT ARE WE LOOKING FOR?

• High School Diploma
• 2+ years of related job or industry experience.
• Microsoft suite an asset with high level excel ability
• 5S Principles
• Lean Management
• Attention to detail with the ability to work independently while following established company policy and procedures. 
• Decisions and Problem Solving – analyzing information, evaluating results, and using effective approaches for choosing a course of action or developing appropriate solutions
• Leadership & Ownership – promotes team effectiveness and enhances team morale and productivity.
• Customer Focus – Demonstrates an understanding of what needs to be delivered in meeting customer demands.
• Fluency in Microsoft Office (Excel/Word/Outlook/PowerPoint)

WHAT DO WE HAVE TO OFFER?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.

To express interest in this position, please visit https://careers.cevalogistics.com/ to apply.  

Our Organization is an equal opportunity employer. It is company policy that there shall be no discrimination against any employee or applicant on the basis of race, color, creed, ancestry, ethnic origin, gender, sexual orientation, marital status, family status, disability and/or age (as prescribed by law). Applicants requiring accommodation are asked to make their needs known in advance.   Please note:  Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.

We sincerely thank all applicants who express an interest in this role; however, only those being directly considered will be contacted for an interview, no phone call or agency inquiries please.  In the event of a restructuring, reorganization, etc, the Company reserves the right to place employees in new positions without benefit of posting.  Additionally, the Company may not post executive or certain other management level positions.