Dispatcher II

YOUR ROLE

Assigns routes to drivers and owner-operators; coordinates shipments according to customer instructions and ensures compliance to DOT regulations and established internal policies and guidelines. Models and acts in accordance with our guiding principles and core values. First and second shift available.

KEY ACCOUNTABILITIES:

• Develop and maintain excellent customer service to internal and external customers.
• Dispatch drivers for U.S. domestic shipment pick-ups and deliveries.
• Ensure compliance with DOT regulations and established internal policies and guidelines.
• Prioritize time sensitive cargo.
• Notify drivers of pick-up and delivery assignments.
• Maintain shipment information under the Customs control document.
• Ensure required paperwork is timely submitted to Import personnel.
• Read and assimilate stored data and enter new data in computer database.
• Perform other duties as assigned.
   
  KNOWLEDGE, EXPERIENCE & SKILLS:
   
  Education & certifications

• High School Diploma or GED required.
• Minimum three years related experience.
• Minimum two years industry experience preferred
   
  Certifications and licenses:

• Valid state issued Driver's License
   
  Specialist knowledge & skills

• PC literate.
• Basic proficiency in Microsoft Office, internet, web-based and job specific software applications.
• Must be able to read, write and speak English fluently.
• Ability to communicate and interact effectively with multi-functional and diverse backgrounds.
   
  OTHER ESSENTIAL FUNCTIONS:
   

• Knowledge of local geographic market.
• Accurate typing skills and/or data entry skills.
• Ability to add, subtract, multiply and divide.
• Responds promptly and professionally to customer needs.
• Read, comprehend and complete basic checklists, forms or other related documents.
• Effectively present information in one-on-one situations or in small group situations.
• Identifies and resolves problems in a timely manner.
• Balances team and individual responsibilities.
• Ability to frequently lift and/or move up to 50 lbs.
• Good vision and depth perception required.
   

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background.  We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic.  We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Please note:  Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.